New Collaboration Announcement for the BCI (Business Continuity Institute) Netherlands and Belgium Chapter & CIP Institute

We are excited to announce that the BCI, the leading membership and certifying organization for Business Continuity professionals worldwide, and CIP Institute, the organization focused on sharing and developing knowledge in the field of risk and crisis, have joined forces to pursue the benefit of their members.

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Workshop: Better risk communication about fires involving hazardous materials. Risk perception and the mental models approach.

One of the workshops at our CIP Conference 2016 on 1 July 2016 at Antwerp Management School.

In January 2011, a major fire erupted at a chemical storage and packing company in The Netherlands. In the aftermath, the risk communication to the public was heavily criticised. In the present study, we employed a mental models approach to improve risk communication in case of a fire involving hazardous materials.

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Workshop: Drawing the line: Cross-boundary coordination processes in emergency management

One of the workshops at our CIP Conference 2016 on 1 July 2016 at Antwerp Management School.

When disaster strikes the common perception is that chaos arises and emergency response organizations need to put the situation under control by employing a centralized command structure. Command and Control is the dominant paradigm for many disaster theories and for the response organizations themselves.

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Workshop: Flipping the response: What can self-organizing communities do for you during a crisis?

One of the workshops at our CIP Conference 2016 on 1 July 2016 at Antwerp Management School.

Facebook, Twitter, WhatsApp and many other platforms have enabled citizens to connect, communicate and collaborate with each other in a previously unparalleled manner. Recent critical events, both natural and man-made have shown us that this is not limited to carpooling (Uber) and couch surfing (Airbnb). Today, in times of crisis, people reach back to these platforms for information, communication and even coordination: Facebook groups are formed by spontaneous volunteers to help, Twitter becomes an information exchange platform and Whatsapp becomes a viable alternative to connect and coordinate with others.

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Workshop: Crisis Communications Team (CCT) Dutch National Police makes the difference!

One of the six workshops that are part of our CIP Conference 2015 on 3 July 2015 in the University of Amsterdam.

Four years ago, after the shooting incident in shopping centre De Ridderhof in Alphen aan den Rijn where 7 people where killed, Dick van Gooswilligen started to built the Crisis Communications Team (CCT) Dutch National Police. In march 2012 he had selected 70 communication professionals for this team. All of them are working at the communication departements in the regions. Working voor the CCT is an additonal task. Since then the CCT has been deployed 30 times. Thanks to to their working method – Analysis, Advice, Approach and Effect Assement – (crisis) communications is now embedded as a core task within the police’s operational proces.

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Workshop: Risk Management in the Context of Strategic Execution

One of the six workshops that are part of our CIP Conference 2015 on 3 July 2015 in the University of Amsterdam.

Given a constantly degrading and more and more instable, volatile economic environment Strategic Execution – the execution of strategy while re-organizing and restructuring operational activities – is becoming an increasingly important element of daily management. Constant change, re-prioritization and re-organization, quick decision making and related exposure to risks in a complex environment is becoming the rule. Risk Management is therefore a central part of Strategic Execution, as is it’s embedding into operational processes as well as its links to and integration with performance management.

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Workshop: Complex crisis, complex decision making

One of the six workshops that are part of our CIP Conference 2015 on 3 July 2015 in the University of Amsterdam.

Crisis management teams need to make fast and complex decisions about unique situations. Research in judgment and decision making shows that this seems to be easier said than done. Reasons for making wrong decisions lay both in individuals as well as in team processes.

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