Workshop: Current and emerging challenges in risk and crisis perception for the nuclear sector.

One of the workshops at our CIP Conference 2016 on 1 July 2016 at Antwerp Management School.

Since the seventies, far before the Tsjernobyl and Fukushima accidents, the applications of nuclear technology are controversial. “How to depolarise the public debate about nuclear energy?” is the one-billion-dollar question for decision makers inside the nuclear sector.

Continue reading

Workshop: Better risk communication about fires involving hazardous materials. Risk perception and the mental models approach.

One of the workshops at our CIP Conference 2016 on 1 July 2016 at Antwerp Management School.

In January 2011, a major fire erupted at a chemical storage and packing company in The Netherlands. In the aftermath, the risk communication to the public was heavily criticised. In the present study, we employed a mental models approach to improve risk communication in case of a fire involving hazardous materials.

Continue reading

Workshop: Drawing the line: Cross-boundary coordination processes in emergency management

One of the workshops at our CIP Conference 2016 on 1 July 2016 at Antwerp Management School.

When disaster strikes the common perception is that chaos arises and emergency response organizations need to put the situation under control by employing a centralized command structure. Command and Control is the dominant paradigm for many disaster theories and for the response organizations themselves.

Continue reading

Workshop: Flipping the response: What can self-organizing communities do for you during a crisis?

One of the workshops at our CIP Conference 2016 on 1 July 2016 at Antwerp Management School.

Facebook, Twitter, WhatsApp and many other platforms have enabled citizens to connect, communicate and collaborate with each other in a previously unparalleled manner. Recent critical events, both natural and man-made have shown us that this is not limited to carpooling (Uber) and couch surfing (Airbnb). Today, in times of crisis, people reach back to these platforms for information, communication and even coordination: Facebook groups are formed by spontaneous volunteers to help, Twitter becomes an information exchange platform and Whatsapp becomes a viable alternative to connect and coordinate with others.

Continue reading

Workshop: What might we do differently in a world where uncertainty and non-predictability are ever present and chaos is normal?

One of the workshops at our CIP Conference 2016 on 1 July 2016 at Antwerp Management School.

Our world is a complex interactive process that is full of uncertainty and is often quite unpredictable. Our management systems are however based on predictability and certainty. If we accept that predictability and certainty are false gods, how else might we approach the task of management. If we accept uncertainty and non-predictability are ever present (where chaos is normal), what might we do differently?

Continue reading

Workshop: Spontaneous volunteers and crisis communication during a disaster. How to deal with citizen participation initiatives.

One of the workshops at our CIP Conference 2016 on 1 July 2016 at Antwerp Management School.

Governmental institutions and organizations prepare for disasters. They draw up emergency plans and organize emergency exercises. In most of those plans and exercises, spontaneous volunteers and their initiatives that emerge in the case of a disaster, are not taken into account. However, a lot of international research has showed that in most disasters there was a form of spontaneous citizen help. Furthermore, the spontaneous volunteers were potentially very useful to cope with the disaster.

Continue reading